Call Transferring

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Increase productivity and efficiency.
Call Transfer Overview

Make your team more efficient and productive with Sales Sling's call transfer capability. Keep your telemarketers cold calling and screening out new leads while directing leads with the most potential to close a deal to a team of more experienced closers.

How Call Transfers Work

Call transfer allows a call center agent to make initial contact with a new prospect and then transfer that potential client to an agent that specializes in their needs. With Sales Sling's cloud based call center suite a call transfer is not limited to only internal agents but allows for transfer to partners or agents offsite. This is ideal for external cold calling contracts. The best part is, the recipient of the call will receive a link to access the full contact record as soon as the transfer goes through so they can pick up right where the last agent left off.

Why you’ll love Call Transfer

Internal/External Transfer Capability Sales Sling's cloud based call center software gives you the freedom to transfer calls to any agent within your company as well as any external phone number.
Keep Every Skill Level Productive Call transfer allows you to specialize your agents and direct contacts to the team which can best handle their needs. Use less skilled agents for screening and directing traffic while your more skilled agents are ready to field any calls within their area of expertise.
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Call transfering is just one efficiency-boosting feature that you get when you subscribe to the Sales Sling Cloud Based Auto Dialer & Lead Management Software.

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Built-in Web Phone

Unify Your Dialer and CRM
Agents can access scripts, files
and other Contact Data as They Dial

Make 5x More Calls

Connect Fast
Predictive Calling
Auto-Dial or Preview Dial

Monitor Employees

With the Click of a Button
Monitor, Whisper to agents
or Barge in to
Live Conversations

Call Recordings

Every Call is Recorded
and Stored in the Cloud
so You Can Easily Review
or Download Conversations