Call Tracking

Call data and analytics at your fingertips
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Know your outcomes.
Call Tracking

Sales Sling's call tracking software puts call data and analytics at your fingertips. Our software tracks the number of calls, time of each call, and dispositioned outcome of each call. All call data can easily be retrieved and leveraged through contact records, agent call history and our customizable reporting tools.

How Call Tracking Works

Sales Sling automatically tracks the number of calls, time of each call, and duration, then at the end of each call with a simple button click on one of the pre-programmed call dispositions the call outcome is stored, analyzed and reported through our agent dashboards and reporting tools and the contact is then moved to the next appropriate step in your sales flow.

Why you’ll love Call Tracking

Time Saver Eliminate the need for constant follow-up with your agents on every call. With Sales Sling's call center software, you can focus your management on problem areas and support.
Quick and Easy Report Generation Your managers and contract clients will love this feature. The Sales Sling call tracking feature automates the gathering of vital information. Your customized reports can be produced and downloaded with a click of a button.
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Call tracking is just one handy feature that you get when you subscribe to Sales Sling Cloud Based Auto Dialer & Lead Management Software.

Talk to an expert

Built-in Web Phone

Unify Your Dialer and CRM
Agents can access scripts, files
and other Contact Data as They Dial

Make 5x More Calls

Connect Fast
Predictive Calling
Auto-Dial or Preview Dial

Monitor Employees

With the Click of a Button
Monitor, Whisper to agents
or Barge in to
Live Conversations

Call Recordings

Every Call is Recorded
and Stored in the Cloud
so You Can Easily Review
or Download Conversations